ostro
Book diagnosis
How it works

What we ask of you, and what we don't.

The question everyone asks is whether this means a lot of extra work. The honest answer: a little bit in week one, and virtually none after that. This page explains exactly what to expect.

On your side

Three things. Only.
No complications.

You don't need to learn new software, switch your POS, or spend hours typing into spreadsheets. Your involvement is limited to what is essential.

Step 01 · Routine

Your invoices

Snap a photo or forward them via WhatsApp or email, whatever is most convenient. Once a week is enough.

How it works
Just send the document as a photo or PDF. We read and organize everything without you having to type a single number.
Step 02 · Focal point

One contact person

Someone on your team who centralizes the weekly sending of invoices and answers occasional supplier questions.

Ideal profile
Can be the store manager, head of front-of-house, purchasing lead, or the owner directly.
Step 03 · Decision

45 minutes a month

A short, sharp monthly meeting to review the profitability report and make decisions on margins and purchasing.

No time wasted
If in any given month you are unavailable, the report is still delivered on schedule with recommended actions.

And what we do not ask of you:

  • No filling manual tables or spreadsheets
  • No learning any new software
  • No changing your billing system or POS
  • No need to switch habitual suppliers
  • No typing numbers or costs by hand
  • No forced lock-in contracts
The process

The journey depends on your choice. Everyone starts at the same place.

The entry point is common to every client. From there, the path adapts to the level of autonomy and advisory chosen.

00

Free strategic session

45 minutes focused on your operation, costs, and main leakage points. You walk away with 3 to 5 critical points identified and our honest recommendation on which track makes sense.

45 minutes Free of charge No commitment
Stage 01

Document gathering

We collect invoices from the last 3 months, current menu prices, and existing recipe sheets (in any format).

Stage 02

Audit & real calculation

We calculate real food cost per dish, identify heavy-weight ingredients, and map where margins are escaping.

Stage 03

Report delivery

We present the diagnostic report with actions prioritized by financial impact and a 90-day roadmap. No continuity commitment.

Stage 01

Initial configuration

We create your digital workspace and load baseline operational data, items, and standard suppliers.

Stage 02

Team handoff

Hands-on practical training for your staff. From there, updates and monitoring are entirely in your hands.

Stage 03

Technical support

Direct email support for technical questions regarding platform use.

Stage 01

Initial diagnosis

Mandatory starting point to take an X-ray of profitability before the monthly routine begins.

Stage 02

Onboarding & workflow

Platform configuration with suppliers and recipes; calendar set and focal contact defined.

Stage 03

Monthly routine

You send invoices, we process everything, and we deliver your report with a focused decision session.

Stage 04

Quarterly review

Review of accumulated margin gains, goal calibration, and fine-tuning of purchasing and menu engineering.

Before and after

Fewer spreadsheets,
more margin-expanding decisions.

Before ostro
  • Menu prices calculated by eye or gut feeling.
  • Hours every week sorting receipts and paper invoices in boxes.
  • Recipe cost sheets scattered in outdated Excel files.
  • Real profit margin per dish remains a constant question mark.
  • Discovering losses only when cash runs low in the bank account.
With ostro
  • Rigorous pricing based on real, live-updated cost per portion.
  • Invoice photographed via WhatsApp or email, and your work is done.
  • Centralized recipes with ingredient costs and allergens updated in cascade.
  • Margin per dish and total food cost available anytime.
  • Clear monthly report with corrective actions prioritized by bottom-line impact.
FAQ

The questions we get asked most.

The diagnostic and action plan take 5 to 10 business days from the moment we receive all documents. Once approved, we establish an advisory schedule with concrete milestones. The goal is to see tangible results in the very first month.
No. It integrates seamlessly with what you already have. We read the invoices and expense logs that your system and suppliers already produce. You don't need to change your POS or your suppliers.
You send photos or PDF files of invoices via WhatsApp or email. Our platform extracts the items and values, updating ingredient costs, recipes, and KPIs automatically. You never type into spreadsheets.
No. It's just one concise 45-minute meeting per month in the Essential plan. If you miss a month, your report is still generated and delivered on time, and strategic review carries over to the next meeting.
No. The report tells you exactly what is happening and what to do next, ordered by impact on profit. Your role is simply to decide with clarity.
That is a completely legitimate and common concern. We work under signed confidentiality agreements (NDA) and your data is used exclusively to deliver your service. If you prefer, you can start with a single purchasing category and expand later.
You can. That is the Platform track. But be honest with yourself: if nobody on your team has the dedicated time to keep data fresh, the software will become outdated just as spreadsheets did. In that case, Essential costs more but delivers results.
No. We handle integration with your existing workflow. You continue working with the same suppliers, same POS, and same accounting setup. If any technical barrier arises, we inform you before any agreement is signed.

Month-to-month — no long-term commitment. Cancel with 30 days notice with zero cancellation fees. The monthly rate is standard because there is no tie-in.

6 or 12-month commitment — discounted monthly rate in exchange for continuity. If you decide to leave early, there are no fines: you simply pay the difference between the discounted rate and the standard month-to-month rate for the months already used. You return the discount, not pay a penalty.

During the first 30 days on any ongoing plan, if you feel this isn't right for you, we refund the monthly fee. Initial onboarding setup is non-refundable as the engineering work was performed.

One-off projects are fixed-scope: they have no monthly fees or cancellation needed.

Start with the least expensive option: a conversation.

Free 45-minute strategic session. No commitment, and no commercial pitch at the end unless you ask for one.